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International Shipping
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	International Shipping FAQs International shipping How much will it cost to ship internationally? How do you calculate shipping, taxes, and duties? What countries do you ship internationally? Are all products available for international shipping? Are there any other limitations to international shopping? How long will it take for my order to arrive? Who is Motion-Sensor-Faucets? Payment Information What payment methods are accepted? Can I pay in my currency? When do I get billed? Return Policy Can I return my international order? How do I exchange a purchase for different size or color? Do you offer price adjustment? Order Issues My order was shipped incorrectly. What should I do? I did not receive my order. What should I do? My shipment arrived damaged. Whom should I contact? International shipping How much will it cost to ship internationally? Back to the Top Your total order cost, including merchandise, shipping, taxes and duties will be presented to you during checkout in your preferred currency. This is the exact amount that you will be billed. There will not be any additional costs billed upon delivery. How do you calculate shipping, taxes, and duties? Back to the Top Shipping is calculated based on your shipping location, the number of units, and the weight of your order. Taxes and duties are set by the destination country and determined by the products included in your order. You will be presented with all of these costs at checkout. Guaranteed. No additional charges will be applied to your order. What countries do you ship internationally? Back to the Top We are pleased to offer international shipping to over 80 countries including Canada. Click here to view full list. Orders shipped to APO/FPO addresses are considered domestic orders. Please select United States as your shipping country. Are all products available for international shipping? Back to the Top Not all products are available for international shipping. Bath and Body Care, furniture, and gift cards cannot be shipped internationally. Other products may be excluded on a country by country basis. You will be alerted to any exclusions in your shopping cart and will not be allowed to complete checkout until excluded product is removed. Are there any other limitations to international shopping? Back to the Top Promotional codes and offers for domestic orders cannot be used on international orders. We also do not offer price adjustments for international purchases. We cannot offer gift box services on orders shipped internationally. Please carefully review our international return policy as it is different than domestic returns. How long will it take for my order to arrive? Back to the Top Below is a summary of delivery estimates for our international orders. You will be quoted a specific delivery estimate at the time of checkout based on your selected destination country and the shipping methods available for the items in your shopping cart. Destination Delivery Estimate Canada 5-20 business days Central America and the Caribbean 6-13 business days South America 6-14 business days Europe 6-13 business days Asia-Pacific Countries 6-14 business days South Asia 7-14 business days Africa and Middle East 6-13 business days Motion-Sensor-Faucets is a global ecommerce solution that allows us to present our international shoppers with product prices in the currency of their choice, aggressive international shipping costs, and the lowest possible guaranteed order total. The Motion-Sensor-Faucets solution allows us to serve the best possible shopping experience to our international customers, so you can always buy from us with certainty. View Motion-Sensor-Faucetss Terms and Conditions and Motion-Sensor-FaucetsPrivacy Policy. You will be required to agree toMotion-Sensor-Faucets terms and conditions to confirm your internationally shipped purchase. Payment Information What payment methods are accepted? supports Visa and MasterCard. Click here for a full list of supported billing countries. American Express is supported in the following currencies: click here for a full list of American Express currencies. We apologize for the inconvenience, but we are unable to accept gift cards, ecards, or merchandise credits as payment for an international shipment. Please note: we require a valid email address on each order. This allows us to communicate important information related to your order processing or request any additional information that may be required to process your order. Can I pay in my currency? Back to the TopMotion-Sensor-Faucetse currently supports payment in over 60 currencies. Click here to see complete list. Once selected, you will see all product prices and order totals in your selected currency. Exchange rates are set daily and are commensurate with average exchanges rates you might see with your bank or credit card company. Your purchase will be guaranteed in the currency you confirm during checkout. Note that returns will be credited in the same currency and same exchange rate you as your original order. When do I get billed? Back to the Top You will be billed when your order leaves the U.S. Please note that your credit card will be billed by Motion-Sensor-Faucets. The charge will appear as BFMotion-Sensor-Faucets. Return Policy Can I return my international order? Back to the Top If you would like to return your order by mail, please contact our Customer Service department at 800-684-4489. They will issue you a Return Authorization and give you further instructions. Your online purchase cannot be returned in-store. We are not able to accept blind returns. You must contact our Customer Service department before mailing your returns. You will be responsible for all return shipping fees. We will not reimburse for original shipping. Note that returns will be credited in the same currency and same exchange rate you as your original order. How do I exchange a purchase for different size or color? Back to the Top Your exchange must be processed as a return and reorder. Please call our Customer Service department at 800-684-4489 to initiate the return and reorder process. Do you offer price adjustment? Back to the Top We do not offer price adjustments on international orders. Order Issues My order was shipped incorrectly. What should I do? Back to the Top We make every effort to ensure your order goes out correctly. If you find any missing or incorrect products, please call our Customer Service department at 800-684-4489. In some cases, an item(s) may not be available at time of shipment. These items will not appear on your packing slip and will not be charged. I did not receive my order. What should I do? Back to the Top Please contact us at 800-684-4489, and we will initiate a thorough search of your shipment with the transit company. My shipment arrived damaged. Whom should I contact? Back to the Top If your order content was damaged in-transit please contact us at 800-684-4489 to report a damaged shipment.
Do you ship to my country?
	Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
	During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
	Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
	Please see our Terms & Conditions for complete details regarding our return policy.