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How do I return an item? Return policy for Fontana Motion Sensor Activated Faucets for Commercial Applications. Fontana Sensor Faucets is a leading supplier in the touchless motion sensor faucets industry.
Returns for Sensor Faucets, can be processed if the following steps are followed:
Returned item(s) must be unused and unblemished by any trials, or other signs of wear. Original packaging protections must all be retained. We reserve the right to refuse the return and item will be promptly sent back to the buyer if any one of these components is missing.
All returns be accompanied by a Return Authorization (RA) number. Please contact us at Fontana Sensor Faucets for your RMA number.
Refund of the final invoice price (minus shipping and handling charges and a 15% restocking fee) will be issued. Buyer is responsible for return shipping costs.
Refund or exchanges only accepted within 20 days from receiving your order and according to listed guidelines.
Please open the boxes immediately after delivery and check if there is any damage. You must claim the damage to us within 3 days of UPS/FedEx delivery to get any reimbursement.
Return Department Contact Information: Fontana Sensor Faucets 4429 Brookfield Corporate Drive, Suite 500 Chantilly, VA 20151 Customer Service |
